Turn Conflict
into
Constructive Conversations
Difficult conversations are an unavoidable part of professional life. Whether it's addressing performance issues or navigating workplace disagreements, how you handle these moments can make or break relationships and team dynamics.
This interactive course provides you with the skills, confidence, and emotional control to approach challenging discussions with professionalism and clarity.
10,000+
Happy clients
25+
Years of experience
2000+
Training courses enrolled
LIFE STARTS AT YOUR FULL POTENTIAL.
🎯If any of these resonate with you, this course will give you the tools to handle conversations with ease and effectiveness.
Avoiding tough conversations only makes issues worse.
This course will help you develop the skills to manage difficult discussions effectively
ensuring positive outcomes, strengthening relationships, and fostering a healthier workplace culture.
What You’ll Learn
The Psychology of Difficult Conversations
Understand why these discussions feel so uncomfortable and how to overcome resistance.
Effective Communication Techniques
Use proven frameworks to deliver clear, constructive messages.
Handling Resistance & Defensiveness
Learn strategies to de-escalate tension and encourage open dialogue.
Turning Conflict into Collaboration
Transform disagreements into opportunities for growth and understanding.
AS SEEN ON
MAYBE THIS SOUNDs FAMILIAR
TO YOU AS WELL?
You avoid addressing issues because you don’t want to create tension or hurt someone’s feelings.
A simple disagreement quickly escalates, leaving you feeling frustrated or misunderstood.
You struggle to give constructive feedback without the other person becoming defensive.
Workplace conflict is affecting productivity, morale, and relationships in your team.
If this sounds like you,
don't worry - Nigel can help!
meet the trainer
Hey, I'm Nigel!
I am the founder & CEO of Etimes2 Ltd.
A leadership and resilience coach with years of experience helping professionals and teams navigate stress, uncertainty, and change.
My practical, results-driven approach ensures you leave with actionable strategies that make an immediate difference.
Who This is For?
This session is perfect for:
Leaders & MANAGERS
If you oversee a team, you need to address performance concerns, deliver feedback, and navigate team dynamics confidently.
PROFESSIONALS & Business owners
If you work with people, difficult conversations will happen—this course helps you manage them professionally and productively.
ANYONE
If your role involves handling complaints or negotiating with clients, you’ll gain valuable communication skills to de-escalate tension.
10,000+ WORLDWIDE HAPPY CLIENTS
WHY OTHERS RECOMMEND US
“I used to avoid tough conversations, but this course gave me the confidence to handle them head-on.”
– Mark T., Senior Manager
“The techniques I learned helped me turn workplace conflicts into productive discussions.”
– Sarah W., HR Specialist
“I finally have a structured approach to handling difficult conversations, and my team has noticed a huge improvement.” – David L., Team Leader
STILL NOT SURE?
Frequently Asked Questions
Some Common Objections You May Have Are Already Answered
Is this course only for managers?
No, it’s designed for anyone who needs to handle difficult conversations, whether in leadership or team roles.
Will this help me deal with emotional reactions?
Yes! You'll learn how to manage emotions—both yours and the other person's—to keep discussions productive.
What if I work in a remote team?
The techniques in this course apply to both in-person and virtual conversations.
What if I’m naturally non-confrontational?
That’s exactly why this course is valuable! You'll learn techniques to address issues in a way that feels natural and constructive, rather than aggressive or uncomfortable.
FEELING A BIT LOST OR HESITANT?
ASK ME ANYTHING YOU WANT ON A 1 on 1 CALL.
Not sure where to start? We're here to help! Book a 1-on-1 call with us and get all your questions answered with personalised guidance.
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